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Terms and conditions for providers

Listing disclaimer

Deakin University is committed to promoting equal opportunity and maintaining an environment that is free from harassment and unlawful discrimination and, consistent with this policy, we reserve the right to refuse or, without prior notice to you, remove any existing advertisement that we consider is or may be reasonably considered to be harmful, offensive, inappropriate, discriminatory or otherwise objectionable or for any reason it considers it appropriate to do so. You are responsible for ensuring that any advertisement listed on this website by you or on your behalf is complete and accurate and complies with all relevant laws. Further information in relation to your obligations can be found at www.consumer.vic.gov.au.

In the event Deakin receives a complaint that an accommodation provider or accommodation providers property fails to comply with the law then it may be necessary or appropriate to report such matter to local council, Consumer Affairs Victoria or other relevant authority.
Please note the site you are about to register on is hosted on a site external to the University.

Deakin reserves the right to remove a listing without notice, at its discretion. The Service is not responsible for any errors or omissions in listings.

Privacy
Deakin University respects the privacy of users of its website and complies with the Information Privacy Act 2000 (Vic) when collecting, using, or handling personal information.

Collection Statement
The University will collect your personal information (name, address, email address, phone number, fax number), via the “Houseme” registration process for the purpose of operating the Houseme website, including providing your details to potential tenants (students), and to enable us to contact you in association with off-campus housing. Your contact details will be available via the "Houseme" website to all registered users.

Storage
The University will hold your personal information on secure computer servers and in paper record format.

Use and Disclosure
The University will only disclose your personal information with your permission to potential tenants (students), for the purpose of putting you in touch with them. In the event of a complaint or issue requiring investigation by the University’s housing staff or external authorities, your personal information may be provided to Consumer Affairs Victoria and/or Victoria Police and/or the appropriate local council. Unless required by law, the University will not disclose your personal information obtained via the “Houseme” registration process to other third parties.

Access to personal information
Access to and correction of personal information held by the University is managed in accordance with the Freedom of Information Act 1982 (Vic).

Enquiries or complaints about the management of your personal information
Enquiries or complaints about the management of your personal information at the University may be directed to Deakin Residential Services as follows:

By email: drsprivacy@deakin.edu.au
By mail: Central Office of Deakin Residential Serivces
75 Pigdons Road
Waurn Ponds VIC 3216

Please complete our Contact Form for all other enquiries.