Understanding your rights and responsibilities when providing student accommodation will help you to manage the process, and know where to turn if you need advice or assistance.

Resources

• Consumer Affairs Victoria (CAV) is the governing body responsible for the Residential Tenancies Act (1997). They offer free advice, forms, publications, fact sheets and provide a conciliation service for disput resolution
• Download the CAV Rentright App for important information and tools to help you manage your tenancy
• The Victorian Civil and Administrative Tribunals purpose is to provide Victorians with a low cost,accessible, efficient and independent tribunal delivering high quality dispute resolution. VCAT a students perspective
• The Dispute Settlement Centre of Victoria (DSCV) offers a free mediation service to help resolve disputes.
• Rooming house operator can access additional resources and rooming house infomation to help with running a rooming house.

Forms and Publications

It is recommended, and in some cases required, that landlords use or provide the following forms and publication with new or existing tenants.

• Lease agreement
• Bond application form
• Room Condition report
• Renting a Home: A guide for tenants
• Rooming Houses: A guide for residents and operators
• Keeping the mates in housemates